Privacy Policy

Data protection

Jungtier säugt an Großer Mara Mutter | © Zoo Salzburg / Angelika Köppl

Opening hours

Every day from Mon till Sun

Open daily from 9am

Plan your visit
Kaiserschnurrbarttamarin liegt frontal auf einem Ast | © Zoo Salzburg/Angelika Köppl

Entrance fees

Day ticket, annual pass & more

All prices at a glance

Check out prices
Jaguar liegt auf einem Baumstamm | © Zoo Salzburg/Angelika Köppl

Feedings and enrichments

Current feeding times

Live experience

Go to feeding calendar
Baumstachler sitzt auf einem Ast und frisst ein Stück rote Rübe | © Zoo Salzburg/Angelika Köppl
Get your ticket online

Privacy Policy

We are delighted that you are interested in our company. Data protection is a particularly high priority for the management of Zoo Salzburg Gemeinnützige GmbH. It is generally possible to use the website of Zoo Salzburg Gemeinnützige GmbH without providing any personal data. However, if a data subject wishes to use specific services offered by our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to Zoo Salzburg Gemeinnützige GmbH. Through this privacy policy, our company wishes to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, this privacy policy informs data subjects about their rights.

As the data controller, Zoo Salzburg Gemeinnützige GmbH has implemented numerous technical and organisational measures to ensure the most complete protection possible for the personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

The privacy policy of Zoo Salzburg Gemeinnützige GmbH is based on the terminology used by the European legislators and regulators when enacting the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
 
In this privacy policy, we use the following terms, among others:
 

a) Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’). A natural person is considered identifiable if they can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
 

b) Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
 

c) Processing

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, distribution or any other form of provision, alignment or combination, restriction, erasure or destruction.
 
 

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.

e) Profiling

Profiling is any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

g) Data controller or data processor

The controller or data controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its nomination may be provided for by Union law or the law of the Member States.

h) Processor

A processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

i) Recipient

A recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

j) Third party

A third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorised to process personal data.

k) Consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

The responsible party within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:
 
Zoo Salzburg Gemeinnützige GmbH
Hellbrunner Straße 60
5081 Anif/Salzburg
Austria
 
Tel.: +43 662 820176-0
Email: office@salzburg-zoo.at
 
Website: www.salzburg-zoo.at

The websites of Zoo Salzburg Gemeinnützige GmbH use cookies. Cookies are text files that are stored on a computer system via an Internet browser.
 
 Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a string of characters that allows websites and servers to be assigned to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the person concerned from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified via the unique cookie ID.
 
By using cookies, Zoo Salzburg Gemeinnützige GmbH can provide users of this website with more user-friendly services that would not be possible without the use of cookies.
 

Die Internetseiten der Zoo Salzburg Gemeinnützige GmbH verwenden Cookies. Cookies sind Textdateien, welche über einen Internetbrowser auf einem Computersystem abgelegt und gespeichert werden.

 Zahlreiche Internetseiten und Server verwenden Cookies. Viele Cookies enthalten eine sogenannte Cookie-ID. Eine Cookie-ID ist eine eindeutige Kennung des Cookies. Sie besteht aus einer Zeichenfolge, durch welche Internetseiten und Server dem konkreten Internetbrowser zugeordnet werden können, in dem das Cookie gespeichert wurde. Dies ermöglicht es den besuchten Internetseiten und Servern, den individuellen Browser der betroffenen Person von anderen Internetbrowsern, die andere Cookies enthalten, zu unterscheiden. Ein bestimmter Internetbrowser kann über die eindeutige Cookie-ID wiedererkannt und identifiziert werden.

Cookies enable us to optimise the information and offers on our website for the benefit of the user. As already mentioned, cookies enable us to recognise users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, users of a website that uses cookies do not have to re-enter their login details each time they visit the website, as this is done by the website and the cookie stored on the user's computer system. Another example is the cookie used for a shopping basket in an online shop. The online shop uses a cookie to remember the items that a customer has placed in their virtual shopping basket.
 
The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting in the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programmes. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable under certain circumstances.

The website of Zoo Salzburg Gemeinnützige GmbH collects a range of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be recorded: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (known as the referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serves to avert danger in the event of attacks on our information technology systems.

When using this general data and information, Zoo Salzburg Gemeinnützige GmbH does not draw any conclusions about the data subject. Rather, this information is required in order to (1) deliver the content of our website correctly, (2) optimise the content of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by Zoo Salzburg Gemeinnützige GmbH for statistical purposes and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.

On the website of Zoo Salzburg Gemeinnützige GmbH, users are given the opportunity to subscribe to our company's newsletter. The personal data transmitted to the controller when ordering the newsletter is determined by the input mask used for this purpose.
 
Zoo Salzburg Gemeinnützige GmbH informs its customers and business partners at regular intervals about the company's offers by means of a newsletter. The data subject can only receive our company's newsletter if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter. For legal reasons, a confirmation email is sent to the email address entered by a data subject for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation email serves to verify that the owner of the email address has authorised the receipt of the newsletter as the data subject.
 
When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) to the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace any (possible) misuse of a data subject's email address at a later date and therefore serves to provide legal protection for the controller.

 

The personal data collected when subscribing to the newsletter will be used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter may be informed by email if this is necessary for the operation of the newsletter service or for registration, as may be the case in the event of changes to the newsletter offer or changes to the technical conditions. The personal data collected as part of the newsletter service will not be passed on to third parties. The data subject can unsubscribe from our newsletter at any time. The consent to the storage of personal data that the data subject has given us for the purpose of sending the newsletter can be revoked at any time. For the purpose of revoking consent, a corresponding link is provided in every newsletter. Furthermore, it is also possible to unsubscribe from the newsletter at any time directly on the website of the controller or to notify the controller in another way.

The newsletters of Zoo Salzburg Gemeinnützige GmbH contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in emails sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns to be carried out. The embedded tracking pixel enables Zoo Salzburg Gemeinnützige GmbH to recognise whether and when an email has been opened by a data subject and which links in the email have been accessed by the data subject.
 
Such personal data collected via the tracking pixels contained in the newsletters is stored and evaluated by the data controller in order to optimise the newsletter dispatch and to tailor the content of future newsletters even better to the interests of the data subject. This personal data is not passed on to third parties. Data subjects are entitled to revoke their separate declaration of consent given via the double opt-in procedure at any time. After revocation, this personal data will be deleted by the controller. Zoo Salzburg Gemeinnützige GmbH automatically interprets unsubscribing from the newsletter as revocation.

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or if this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.
 
If the purpose of storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.

A) Right to confirmation

 
Every data subject has the right, granted by European directives and regulations, to request confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may contact an employee of the controller at any time.
 

B) Right to information

 
Every person affected by the processing of personal data has the right, granted by the European legislator, to obtain from the controller, free of charge, information about the personal data stored about them and a copy of this information at any time. Furthermore, the European legislator has granted the data subject the right to obtain the following information:
 
Furthermore, the data subject has the right to obtain information on whether personal data has been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to obtain information on the appropriate safeguards relating to the transfer.
If a data subject wishes to exercise this right of access, they may contact an employee of the controller at any time.
 
  • the purposes of the processing
  • the categories of personal data that are being processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • where the personal data are not collected from the data subject: All available information on the origin of the data
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

 

C) Right to rectification

 
Any person affected by the processing of personal data has the right, granted by the European legislator, to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing, including by means of a supplementary statement.
 
If a data subject wishes to exercise this right of rectification, they may contact an employee of the controller at any time.
 

D) Right to erasure (right to be forgotten)

 
Any person affected by the processing of personal data has the right, granted by the European Directive and Regulation, to request the controller to erase personal data concerning them without delay, provided that one of the following reasons applies and insofar as the processing is not necessary:
 
  • The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.
  • The data subject revokes their consent on which the processing was based in accordance with Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, and there is no other legal basis for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data has been processed unlawfully.
  • The erasure of the personal data is necessary for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the above reasons applies and a data subject wishes to have personal data stored by Zoo Salzburg Gemeinnützige GmbH deleted, they may contact an employee of the controller at any time. The employee of Zoo Salzburg Gemeinnützige GmbH will ensure that the request for deletion is complied with immediately.
 
If the personal data has been made public by Zoo Salzburg Gemeinnützige GmbH and our company is obliged to delete the personal data as the controller in accordance with Art. 17 (1) GDPR, Zoo Salzburg Gemeinnützige GmbH shall take appropriate measures, taking into account the available technology and implementation costs, including technical measures, to inform other controllers processing the published personal data that the data subject has requested the deletion of all links to this personal data or of copies or replications of this personal data from these other controllers, unless the processing is necessary. The employee of Zoo Salzburg Gemeinnützige GmbH will take the necessary steps in each individual case.
 

E) Right to restriction of processing

Any person affected by the processing of personal data has the right, granted by the European legislator, to request the controller to restrict processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  •  
    The processing is unlawful, the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
  •  
    The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the establishment, exercise or defence of legal claims.
  •  
    The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.
     

If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by Zoo Salzburg Gemeinnützige GmbH, they may contact an employee of the controller at any time. The employee of Zoo Salzburg Gemeinnützige GmbH will arrange for the restriction of processing.

F) Right to data portability

 
Any person affected by the processing of personal data has the right, granted by the European legislator, to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
 
Furthermore, when exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.
 
To exercise the right to data portability, the data subject may contact an employee of Zoo Salzburg Gemeinnützige GmbH at any time.

 

G) Right to object

Any person affected by the processing of personal data has the right, granted by the European legislator, to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them which is carried out on the basis of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.

Zoo Salzburg Gemeinnützige GmbH will no longer process personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
 
If Zoo Salzburg Gemeinnützige GmbH processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing purposes. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to Zoo Salzburg Gemeinnützige GmbH processing their data for direct marketing purposes, Zoo Salzburg Gemeinnützige GmbH will no longer process the personal data for these purposes. 
 
In addition, the data subject has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them carried out by Zoo Salzburg Gemeinnützige GmbH for scientific or historical research purposes or for statistical purposes in accordance with Art. 89(1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest. 

 

To exercise the right to object, the data subject may contact any employee of Zoo Salzburg Gemeinnützige GmbH or another employee directly. Furthermore, the data subject is free to exercise their right to object in relation to the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.
 

H) Automated individual decision-making, including profiling

Any person affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.

Any person affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.
 
If the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is made with the explicit consent of the data subject, Zoo Salzburg Gemeinnützige GmbH shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
 
If the data subject wishes to assert rights relating to automated decisions, they may contact an employee of the controller at any time.
 

I) Right to revoke consent under data protection law

 
Every data subject affected by the processing of personal data has the right granted by European directives and regulations to revoke their consent to the processing of personal data at any time.
 
If the data subject wishes to exercise their right to withdraw consent, they may contact an employee of the controller at any time.

 

J) Right to lodge a complaint

Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes the GDPR. In Austria, this is the Austrian Data Protection Authority in Vienna.

The controller has integrated components from the Meta company into this website. Facebook is a social network.
 
A social network is an online social meeting place, an online community that generally allows users to communicate with each other and interact in a virtual space. A social network can serve as a platform for exchanging opinions and experiences or enable the Internet community to provide personal or company-related information. Facebook allows users of the social network to create private profiles, upload photos and network via friend requests, among other things.
 
The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, the controller responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
 
Each time one of the individual pages of this website is accessed, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. As part of this technical process, Facebook receives information about which specific subpage of our website is visited by the data subject.
 
If the data subject is logged into Facebook at the same time, Facebook recognises which specific subpage of our website the data subject is visiting each time the data subject accesses our website and for the entire duration of the respective visit to our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the data subject clicks on one of the Facebook buttons integrated into our website, such as the ‘Like’ button, or if the data subject posts a comment, Facebook assigns this information to the data subject's personal Facebook user account and stores this personal data.
 
Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is logged into Facebook at the same time as visiting our website; this occurs regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not want this information to be transmitted to Facebook, they can prevent the transmission by logging out of their Facebook account before visiting our website.
 
The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information about the collection, processing and use of personal data by Facebook. It also explains the settings options Facebook offers to protect the privacy of the data subject. In addition, various applications are available that make it possible to suppress data transmission to Facebook. Such applications can be used by the data subject to prevent data from being transferred to Facebook.

The controller has integrated the Google Analytics component (with anonymisation function) into this website. Google Analytics is a web analytics service. Web analytics is the collection, gathering and evaluation of data about the behaviour of visitors to websites. A web analytics service collects data about, among other things, which website a data subject came from (known as the referrer), which subpages of the website were accessed, how often and for how long a subpage was viewed. Web analytics is mainly used to optimise a website and to analyse the cost-benefit ratio of internet advertising.
 
The operating company of the Google Analytics component is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.
 
The controller uses the addition ‘_gat._anonymizeIp’ for web analysis via Google Analytics. This addition is used by Google to shorten and anonymise the IP address of the data subject's Internet connection when accessing our website from a Member State of the European Union or from another State party to the Agreement on the European Economic Area.
 
The purpose of the Google Analytics component is to analyse visitor traffic on our website. Google uses the data and information obtained to evaluate the use of our website, to compile online reports for us showing the activities on our website, and to provide other services related to the use of our website.
 
Google Analytics sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is enabled to analyse the use of our website. Each time one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, is accessed, the Internet browser on the information technology system of the data subject is automatically prompted by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the data subject, which Google uses, among other things, to track the origin of visitors and clicks and subsequently enable commission settlements.
 
The cookie stores personal information, such as the time of access, the location from which access originated and the frequency of visits to our website by the data subject. Each time you visit our website, this personal data, including the IP address of the Internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.
 
The data subject can prevent the setting of cookies by our website at any time, as described above, by adjusting the settings of the Internet browser used and thus permanently object to the setting of cookies. Such a setting in the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programmes.
 
Furthermore, the data subject has the option of objecting to the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google, and of preventing such collection and processing. To do this, the data subject must download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information relating to visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection. If the data subject's information technology system is deleted, formatted or reinstalled at a later date, the data subject must reinstall the browser add-on to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by the data subject or another person within their sphere of control, it is possible to reinstall or reactivate the browser add-on.
 
Further information and Google's applicable data protection regulations can be found at https://www.google.de/intl/de/policies/privacy/ and http://www.google.com/analytics/terms/de.html.
Google Analytics is explained in more detail at this link: https://www.google.com/intl/de_de/analytics/.

The controller has integrated components of the Instagram service into this website. Instagram is a service that qualifies as an audiovisual platform and enables users to share photos and videos and also to redistribute such data on other social networks.
 
The operator of Instagram's services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.
 
Each time one of the individual pages of this website, which is operated by the controller and on which an Instagram component (Insta button) has been integrated, is accessed, the Internet browser on the data subject's information technology system is automatically prompted by the respective Instagram component to download a representation of the corresponding Instagram component. As part of this technical process, Instagram receives information about which specific subpage of our website is visited by the data subject.
 
If the data subject is logged into Instagram at the same time, Instagram recognises which specific subpage the data subject visits each time they access our website and for the entire duration of their visit to our website. This information is collected by the Instagram component and assigned by Instagram to the data subject's respective Instagram account. If the data subject clicks on one of the Instagram buttons integrated into our website, the data and information transmitted will be assigned to the data subject's personal Instagram user account and stored and processed by Instagram.
 
Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is logged into Instagram at the same time as visiting our website; this takes place regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not want this information to be transmitted to Instagram, they can prevent the transmission by logging out of their Instagram account before visiting our website.

 

Further information and the applicable data protection provisions of Instagram can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.

The controller has integrated components from YouTube into this website. YouTube is an internet video portal that allows video publishers to upload video clips free of charge and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete films and television programmes, as well as music videos, trailers and videos created by users themselves, can be accessed via the internet portal.
 
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.
 
The company that provides the service in the European Economic Area and Switzerland is Google Ireland Limited, a company registered and operating under Irish law (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.
 
Each time one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, is accessed, the Internet browser on the data subject's information technology system is automatically prompted by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information about YouTube can be found at https://www.youtube.com/yt/about/de/. As part of this technical process, YouTube and Google are informed about which specific subpage of our website is visited by the data subject.
 
If the data subject is logged into YouTube at the same time, YouTube recognises which specific subpage of our website the data subject is visiting when a subpage containing a YouTube video is accessed. This information is collected by YouTube and Google and assigned to the data subject's respective YouTube account.
 
YouTube and Google receive information via the YouTube component that the data subject has visited our website whenever the data subject is logged into YouTube at the same time as visiting our website; this occurs regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google, they can prevent this by logging out of their YouTube account before visiting our website.
 
The privacy policy published by YouTube, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.

Art. 6 I lit. a GDPR serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and his name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. In that case, the processing would be based on Art. 6 I lit. d GDPR.

 
Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. Such processing operations are permitted in particular because they have been specifically mentioned by the European legislator. In this regard, the legislator took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, sentence 2 of the GDPR).

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the performance of our business activities for the benefit of all our employees and our shareholders.

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of this period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfilment or initiation of a contract.

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information about the contractual partner).
 
In some cases, it may be necessary for a data subject to provide us with personal data in order to conclude a contract, which we must then process. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with them. Failure to provide personal data would mean that the contract with the data subject could not be concluded.
 
Before providing personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.

As a responsible company, we refrain from using automated decision-making or profiling.

This privacy policy was created using the privacy policy generator provided by DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as an external data protection officer in Dresden, in cooperation with Christian Solmecke, a lawyer specialising in data protection law.

Events

January 31, 2026, 14:00 - 15:30

Anything but colourless

February 10, 2026, 09:00 - 11:00

Warn and camouflage

February 14, 2026, 14:00 - 15:30

Madly in love – Valentine's Day at the zoo

February 17, 2026, 13:30 - 16:00

Carnival at the zoo

Event overview
Burenziege Jungtier, stehend | © Zoo Salzburg/Angelika Köppl