Frequently asked questions

FAQ

Find out more
Dianameerkatze im Portrait | © Zoo Salzburg/Angelika Köppl

Opening hours

Every day from Mon till Sun

Open daily from 9am

Plan your visit
Kaiserschnurrbarttamarin liegt frontal auf einem Ast | © Zoo Salzburg/Angelika Köppl

Entrance fees

Day ticket, annual pass & more

All prices at a glance

Check out prices
Jaguar liegt auf einem Baumstamm | © Zoo Salzburg/Angelika Köppl

Feedings and enrichments

Current feeding times

Live experience

Go to feeding calendar
Baumstachler sitzt auf einem Ast und frisst ein Stück rote Rübe | © Zoo Salzburg/Angelika Köppl
Get your ticket online

Do you have any questions?

Find the answers here!

Yes, you can park directly in our large zoo car park, which is free for zoo visitors. Please remember to validate your parking ticket at the machines located at either of the two zoo exits.
Caravans and larger campervans must park in the designated paid parking spaces at nearby Hellbrunn Palace.
 
If you have lost your parking ticket, please purchase a replacement ticket from the parking machine at the exit (cost: €20).

Bus line 25 runs regularly from the main railway station via the centre of Salzburg to Hellbrunn – stop „Anif - Zoo Salzburg“.
From the bus station it's a 3-minute walk to our main entrance.

Dogs are welcome at Salzburg Zoo – but please keep them on a short leash!  Admission for a dog costs €3.

Yes, handcarts are available. The rental stations are located in the entrance area of both ticket offices and opposite the mane wolf enclosure.

The visitor paths inside Salzburg Zoo are paved. Wheelchair users may require assistance to climb the slight incline leading to the Africa section of the zoo. All other paths and areas are easily accessible by wheelchair. Our toilet facilities are equipped for disabled visitors. Please note in the restaurant, the toilet is located in the basement. But our main toilet lies directly opposite the restaurant. If you require special assistance, please let us know at any time. 
 
A wheelchair is also available for hire.
It can only be used after prior reservation via phone ✆ +43 662 82 01 76-11 or email ✉ erlebnis@salzburg-zoo.at. The wheelchair can be picked up and returned at the Info point at the main entrance (next to our administration building) and during the applicable ticket office opening hours. For the duration of the rental an ID card must be deposited.

Various items (glasses, mobile phones, cameras, soft toys, etc.) are frequently found at our zoo. Please contact us via email ✉ office@salzburg-zoo.at with the following information: name, date of loss, description of the lost item or even better a photo of it.

We are happy to offer you an individual tour with our zoo guides. The main topics of a tour are tailored to your interests, depending on whether you want to learn interesting facts about your favourite animal or about the species in general or if you are interested into conservation work of a modern zoo, our animal care and keeping.
 
Registration for an individual tour is possible on weekdays from 8:30 AM to 12:00 PM and 1:00 PM to 4:00 PM at  ✆: +43 662 820176-11 or ✉: erlebnis@salzburg-zoo.at. All information and details can be found here. 

The easiest way to purchase your day tickets – direct admission without waiting times – or vouchers, including annual passes, is to buy and download them from our online shop .
 
There are NO gift vouchers available.
 
Annual passes or vouchers can also be purchased directly at the main ticket office. We are also happy to take your order by email at ✉ erlebnis@salzburg-zoo.at or by phone at ✆ +43 662 82 01 76-11. Once we have received your transfer, we will send you the vouchers by post.

For detailed information about animal sponsorships, please contact ✉ werdepate@salzburg-zoo.at or ✆: +43 662 820176-16. Your contribution to an annual sponsorship supports our work and benefits the animals entirely.❣️

With a donation, gift or bequest, you actively support the efforts of Salzburg Zoo to preserve nature's treasures for future generations. Your contributions help us to continue fulfilling our mission in the future and to bring our visitors closer to the diverse beauty of the animal world. As a non-profit organisation, we depend on your support.

Even when it rains or snows, a visit to Salzburg Zoo is always worthwhile. The animals behave differently in different weather conditions, so there is always something new to discover. In the various animal houses on the zoo grounds, many of the zoo's inhabitants can be seen regardless of the weather. All in all, every season and every type of weather has something appealing about it, because the zoo always shows itself from a different side.

Tours and programmes take place regardless of weather conditions. Please ensure you wear appropriate clothing for the weather – rainwear or sun protection. If bad weather is forecast and you do not wish to participate, please cancel in good time (at least two days in advance).

Guided tours are conducted exclusively in German. English zoo tours must be requested separately.

Can't find your question here?

If you have any further questions or concerns, please feel free to contact us by email at ✉ office@salzburg-zoo.at or by phone at ✆: +43 662 820176.Bei weiteren Anliegen und Fragen melden Sie sich gerne per E-Mail, 

Events

January 31, 2026, 14:00 - 15:30

Anything but colourless

February 10, 2026, 09:00 - 11:00

Warn and camouflage

February 14, 2026, 14:00 - 15:30

Madly in love – Valentine's Day at the zoo

February 17, 2026, 13:30 - 16:00

Carnival at the zoo

Event overview
eine Gruppe verschiedenfarbige Alpakas | © Zoo Salzburg/Angelika Köppl